Refund Policy
At Our Future Nurses, we strive to deliver high-quality nursing assignment help to meet your academic needs. However, if for any reason you are not satisfied with the services provided, you may be eligible for a refund under the following conditions.
1. Eligibility for Refunds
You may request a refund if any of the following situations apply:
- Order Cancellation: If you decide to cancel your order before we have assigned a writer to your project, you are eligible for a full refund.
- Late Delivery: If we fail to deliver the completed assignment within the agreed-upon deadline, you may be eligible for a partial or full refund based on the delay.
- Quality Issues: If the completed assignment does not meet the agreed requirements, and after revisions, you are still not satisfied, a refund may be considered after reviewing the case.
- Plagiarism: We guarantee 100% original work. If the assignment is found to contain plagiarized content, you are eligible for a full refund, provided that valid evidence of plagiarism is submitted.
2. Non-Refundable Cases
Refunds are generally not available in the following circumstances:
- Completed Work: If the assignment has been completed and delivered according to the original instructions and you have approved it, you will not be eligible for a refund.
- Revision Requests: If you request revisions based on new instructions or changes that were not part of the original order, refunds will not be granted.
- Missed Deadlines Due to Late Submission of Information: If delays occur due to the late submission of required details or materials from your side, you will not be eligible for a refund.
3. Revision Policy
Before requesting a refund, you are encouraged to use our free revision service. Revisions are available within 7 days of receiving the final assignment, provided that the request aligns with the original instructions. Our goal is to ensure you are fully satisfied with the final product.
4. Refund Process
If you believe you are entitled to a refund, please contact us at support@ourfuturenurses.com within 7 days of receiving your assignment, providing detailed reasons for your request. Our quality assurance team will review your claim and respond within 3 business days. If the refund is approved, it will be processed within 5-7 business days.
5. Partial Refunds
In some cases, a partial refund may be offered based on the extent of the issue and the amount of work already completed. For instance, if the project is only partially completed due to cancellation, a partial refund will be calculated.
6. Chargeback Disputes
We encourage you to contact our support team with any concerns before initiating a chargeback through your bank or payment provider. Any disputes or chargebacks made without contacting us first will be treated as a violation of our Refund Policy, and we reserve the right to dispute such claims.
7. Contact Information
If you have any questions or need assistance regarding our refund policy, please reach out to our support team at:
📧 Email: support@ourfuturenurses.com
📞 Phone: +1 (480) 918-3519